Customer Visit Tracking Software for Field Sales Teams
Know exactly which customers were visited, how long representatives stayed, and what was discussed at the counter — with point-in-time GPS verification and zero battery drain.
Invisible Visits and Unverifiable Phone Check-Ins
When sales representatives submit reports via WhatsApp or verbal summaries, management has no way to confirm whether scheduled visits were completed, if customers were skipped, or why re-orders were missed.
FieldBeat replaces verbal claims with location-verified check-ins, time-on-site logs, and structured outcome notes.
Key Capabilities
- Distance-from-customer validation: Flags visits logged kilometers away from the customer's registered store or clinic.
- Planned vs actual beat routes: Compare assigned customer schedules against completed visits in real time.
- Structured outcome notes: Capture competitor pricing, stock shortages, or sample feedback on the spot.
- Offline visit queue: Log visits in hospital basements or remote shops; syncs automatically when signal returns.
Frequently Asked Questions
How does FieldBeat verify that a sales rep actually visited a customer?
When a representative records a visit, FieldBeat captures their point-in-time GPS location and compares it to the registered geographic coordinates of the customer’s shop or clinic. If the check-in is logged outside the acceptable distance threshold, it is automatically flagged for manager review rather than blocking the representative.
Does visit tracking drain the sales rep’s phone battery?
No. Unlike invasive continuous location tracking apps that run GPS constantly in the background, FieldBeat captures location only at the specific moment a check-in or visit report is submitted, preserving battery life throughout long working shifts.
Can representatives record unplanned visits?
Yes. Reps can log visits from their scheduled daily beat or search the customer directory to log ad-hoc customer calls, prospect visits, or counter introductions.